What makes you different from the other agents in your market?

I help families and retirees navigate the home buying/selling process with education and ease, so they can enjoy an active lifestyle on or near the water. With 24 years of in-depth knowledge of Jacksonville area beaches, waterfront lifestyle, and communities, I am known for helping active families and retirees navigate the home buying/selling process. I have former professional experience in the legal field, so I can produce thorough contracts and negotiate win-win situations. Lastly, I am recognized for my responsiveness and research, two qualities my customers value highly.

 

Which customers are you best suited to help?

I am best suited to help families and retirees who are seeking an active lifestyle on or near the water.

 

How and why did you get in to real estate?

I did not start my career in real estate right away.  After I completed college, I became a lead legal secretary for an international law firm in Washington D.C. It was there that I learned contract and negotiation skills. Shortly after getting married, my husband and I moved to Indiana where I worked as an assistant to a real estate broker. The broker became an incredible mentor, making the job both fun and fulfilling. I fell in love with real estate, and decided to get my license. Then, in 1996, we moved to Jacksonville to be with family, and I have spent the last 24 years gaining in-depth knowledge of the area beaches, boating communities and waterfront lifestyle. This unique knowledge, along with my attention to detail in guiding my clients throughout the real estate process, is how I earned the title of ‘Home Navigator’.

 

I’ve had a negative experience in the past.  Please tell me how you will keep me informed about the process and how often I’ll get those updates.

First, I’m saddened to hear that you’ve had a bad experience.  I have found that the solution for that often begins with knowing and managing your expectations.  That’s why the first thing we’ll do is discuss these important topics:

  • Your preference of communication

  • How often we will communicate

  • How quickly you can expect a return call, email or text

  • What type of information and updates you expect to receive regularly

  • Exactly what outcome you’re seeking (so we don’t waste your time)

  • What you don’t want (this is as important as what you do want)

  • For sellers–The listing price (we’ll determine what’s necessary to get it sold fast and at full value)

  • For buyers–The options that best fit your needs (and your pre-approved purchase price)

  • Any other factors about your needs or the transaction that are essential 

I believe in transparent communication and sharing everything that’s going on.  I will not assume you know every part of the process, so I take the time to inform and educate as we go, so you never feel ‘left out’ of the conversation. The worst feeling is not knowing what’s going on at all with your own transaction.

 

Why do I need a real estate agent at all?  Can’t I buy or sell a home myself?

While on the surface, handling a real estate transaction might seem like a simple task, there are actually many moving parts to the process, and they don’t always go smoothly.  There are several critical things that I offer which can make a huge difference.  

First, I have direct access to the MLS (Multiple Listing Service), and we post your listing which is visible to every agent in the area with potential buyers who are looking for a home like yours.  Most agents will bring you a ready, willing and pre-qualified buyer that has been to a lender and knows they can purchase your home.  

Second, when you sell your home yourself, anytime you leave to go to work, or out of town, you essentially take your home off the market.  It interrupts the showing process. Even when you have a family member or friend to show it for you, they cannot always meet the expectations of your potential buyers and their schedules.  When you list with me, I place a lock box on the door that is accessible to other agents and they can show it whether you are home or not. They are licensed professionals, and the lock box is on a computer system that will notify me if it has been opened.  That way, I will know who to ask for feedback. 

Third, selling a home is stressful even when you are not face to face with the buyer.  When you work directly with the buyer, it becomes more stressful. I know this from years of experience.  

Finally, there are legal issues in any real estate transaction that can make or break the deal.  I am trained to recognize and handle those quickly and correctly. Most people don’t even know those issues exist until it’s too late.  You want someone to help you make the best decision, and to represent you while keeping the emotion under wraps, getting the job done and keeping you in a stress free environment.  The same scenarios exist on the buyer’s side as well.